Engraving Services – Mail Us Your Jewellery
Get your jewellery customized with engraving, available in 2 font styles, Cursive or Regular. Please note: if you would like to ADD ON engraving to your current order, please click here.
- Cursive Font: Petit Formal Script
- Regular Font: Times New Roman
INSTRUCTIONS: At the Notes section below, please specify your order:
- Letter(s) or Phrase(s)
- Upper Case or Lower Case
- Placement (if selected "Other")
How Our Service Works:
1. Place your jewellery in a small envelope/mailer.
Remove any original packaging or boxes, as they will not be shipped back.
2. Write your return address and name on the front of the envelope/mailer.
If no name or address is specified, we will by default use the address and name entered at checkout.
3. Complete the Checkout Process.
At Checkout, select drop off method of choice:
Option 1: Local Pick-Up/Drop-Off
1. Place order and select "Local Pick-Up" as your method of shipping.
2. You will be contacted via text message and/or email to arrange a time and day to meet. All local pick-ups are arranged outside of St.George Subway Station (at the Bedford entrance).
3. Drive by and Drop-Off
4. Wait 1-3 business days
5. We ship your item back free of charge
Option 2: Mail to our Workshop!
1. Prepare the jewellery:
- Place jewellery in small envelope or mailer. Remove any original packaging or boxes, as they will not be shipped back.
- On the front of the envelope or mailer, include your Name and Return Address.
2. Ship to: G.N.A. Design 215 Victoria St #503, Toronto, ON M5B 1T8
- Please Note: for your own benefit, we recommend purchasing a shipping label with a tracking number. We are not responsible for any lost or stollen items due to postal issues or delays.
3. Wait 1-3 business days
4. We ship your item back free of charge
Do you offer 1/2 or 1/4 ring sizing?
Absolutely! We are happy to resize all our rings free of charge*. Just order the size closest to what you're looking for and include your request in the Notes Section on the product page.
How does local pick-up work?
1. Place order and select "Local Pick-Up" as your method of shipping.
2. Wait for order to be fulfilled. Please note, our pieces are mostly handmade-to-order, please consider this when you make your purchase. It takes usually 2 to 8 business days to fulfill an order. *Varies depending on if product is Ready-to-Order or Handcrafted-to-Order.
3. Once your order is ready, you will be contacted via text message and/or email to arrange a time and day to meet.
4. Drive by and pick-up!
*All local pick-ups are arranged outside of St.George Subway Station (at the Bedford entrance).
Is your order a time sensitive Christmas gift?
Click here for our holiday order deadlines and extended return policy.
How do I contact customer support?
Email us anytime at email@example.com or DM us on Instagram. You may also call (416) 460-6646.
My discount code won't work. What should I do?
Oops! It's likely an accident from our end! Please place the order and specify in the Notes section at your Shopping Cart the discount code name. You will receive a refund within 24 to 48hrs for the discount code's value. Alternatively, you may email us anytime at firstname.lastname@example.org or DM us on Instagram.
RETURNS & REFUNDS.
Misc. Jewelry pieces are mostly handcrafted-to-order, please consider this when you make your purchase. If you are unhappy with your purchase, please notify us within 7 days of your delivery at email@example.com – a return will be arranged for select pieces only. (See below for pieces that are not eligible for return / refund or exchange).
Is your order a time sensitive Christmas gift? Click here for our holiday order deadlines and extended return policy.
The customer is responsible for return shipping and any applicable duty costs. Refunds are issued within 3-5 business days once the order has arrived back at Misc. Jewellery workshop location (below), and if the piece is in its original, new condition and packaging.
NON-REFUNDABLE OR EXCHANGEABLE ITEMS.
Due to the specific process and personalization of the following pieces, they are not eligible for a return / refund or exchange:
- All handcrafted-to-order pieces
- All custom designed or sourced pieces
- Engraved pieces
Any pieces with signs of wear (scratches, marks, etc).
All Misc. Jewelry is designed and handmade for long-lasting wear. If your piece breaks due to hardware failure or defect, please contact us and we’d be happy to discuss repairing options.
REFUNDABLE OR EXCHANGEABLE ITEMS.
Misc. Jewellery accepts refunds or exchanges for the following items:
- All Ready-to-order pieces (that are not engraved or customized)
Pieces being returned can be sent to:
G.N.A. Design Ltd.
215 Victoria St.
Suite #503, Toronto
ON M5B 1T9
SHIPPING & FULFILLMENT TIMES.
*Please read the order fulfillment details in each individual product description carefully (located at the bottom of the description section).
The majority of Misc. Jewelry pieces are handcrafted-to-order, this requires 3-10 business days for production as soon as payment is received, plus shipping time.
Select pieces in the diamond jewellery collection are also handcrafted-to-order, this requires 3-5 weeks for production as soon as payment is received, plus shipping time.
Select pieces in the ready-to-order section are in stock and will ship within 1-3 business days.
For any specific or urgent requests, please email firstname.lastname@example.org before placing your order.
Orders placed within Canada range in price depending on location and shipping service selected by the customer. Delivery takes 1-15 business days, also depending on location. You will be emailed tracking information as soon as your order has shipped.
Orders placed internationally range in price depending on location and shipping service selected by the customer. Delivery takes 4-25 business days, also depending on location. You will be emailed tracking information as soon as your order has shipped.
Please note: International orders may be subject to local customs duties and taxes that Misc. Jewelry is not responsible for – it is up to the buyer to look over these potential fees. Misc. Jewelry is legally required to declare the full dollar value paid on the international shipments and must include an invoice for customs should they require it. For further information, please contact your local customs office.
We source only the best of the best - that means no gold vermeil and no gold-filled jewellery. Only shower friendly, forever lasting materials.
10k and 14k Yellow/White/Rose Gold
Our gold is available in 10K or 14K yellow, white or rose gold. Gold’s durability makes it perfect for everyday wear. Keep your gold looking its best by regularly polishing it with a simple polishing cloth. Each order from Misc. Jewellery comes with a free mini polishing cloth. Store individually in its pouch to prevent scratching.
925 Sterling Silver
925 Sterling Silver is the most affordable precious metal and has a bright white shine.
Keep your silver looking its best by wearing it often to keep tarnish at bay. Avoid chemicals – including chlorine in swimming pools, lotions, cosmetics and fragrances that can cause tarnishing. After wearing, wash in warm water and pat dry. Store individually in its pouch to prevent scratching.
We like affordable and fair. Misc. Jewellery adopts a jeweller pricing model instead of a traditional markup strategy. No hidden luxury fees. No hidden profit margins. Just the value of gold.
Handcrafted in canada
We like affordable and fair. Misc. Jewellery adopts a jeweller pricing model instead of a traditional markup strategy. No hidden luxury fees. No hidden profit margins. Simply the value of gold.
forever lasting materials