Refund and Exchange Policy
Our pieces are mostly handmade-to-order, please consider this when you make your purchase. If you are unhappy with your purchase, please notify us within 14 days of your delivery at email@example.com or (416) 460-6646 or DM us at instagram.com/miscjewellery – a return or exchange will be arranged for select pieces*.
The customer is responsible for return shipping and any applicable duty costs.
Refunds are issued within 7-14 business days once the order has arrived back at our address, and if the piece is in its original, new condition and packaging.
Select pieces that are fully REFUNDABLE AND EXCHANGEABLE: all ready-to-order jewellery, excluding monogrammed or engraved pieces.
Select pieces that are ONLY EXCHANGEABLE: all Handcrafted Jewellery or custom designed jewellery, excluding monogrammed and engraved pieces. In other words, all handcrafted items are entitled to an exchange. You may call us at (416) 460-6646 or email us at firstname.lastname@example.org anytime to check if your item of choice is handmade or not.
- Select pieces that are NOT REFUNDABLE AND EXCHANGEABLE: jewellery that is engraved, custom designed, or jewellery that has been worn. The customer is responsible for return shipping and any applicable duty costs.
G.N.A. Design Ltd.
215 Victoria St, Unit #503,
Toronto, ON M5B 1T9
Should the returned item not meet the above return guidelines, Misc. Jewellery has the right to deny a return and have the item re-shipped to customers.
Misc. Jewellery maintains the right to protect ourselves from fraudulence and theft. All orders flagged as fraudulent will be refunded. If you believe your order was mistakenly refunded, please contact email@example.com.
Why misc. jewellery?
"To include many things of different kinds".
Rooted by a deep propensity for creative liberty and an abundance of choice, Misc. Jewellery is a Toronto-based brand designed for — and by — the ultra-modern free spirit.
Misc. Jewelry is handcrafted in Toronto, Canada by our expert team of in-house jewellers. From drafting sketches to the finishing touch, our meticulous process creates high quality pieces that you can feel proud to wear.
Meet Our Founder
Meet Lana, the creative force behind Misc. Jewellery. Lana attributes her entrepreneurial drive to her parents, who have been creating and selling handmade jewellery in Toronto, Canada since 2004. Persistent commitment and modest beginnings as Armenian immigrants remain a source of inspiration for Lana today.
After graduating from McMaster University with a B. Com. degree, Lana decided to keep her family’s legacy alive by diving headfirst into the smallbiz dream. And voila! Misc. Jewellery was born - a brand that radiates with Lana’s unique creative vision and unstoppable entrepreneurial spirit.
Misc. Jewellery was born out of the influence of Lana's family's modest Armenian immigrant heritage and their strong, independent work ethic. Lana has been deeply inspired by her parents' steadfast commitment to their craft and tireless work ethic, which has motivated her to establish Misc. Jewellery.
ETHICALLY MADE IN TORONTO, CANADA
Misc. Jewellery is made up of a strong network of Toronto-based jewellers, vendors and manufacturers. Our Handcrafted collections feature pieces made by our expert in-house jewellers, and our Ready-To-Order collections are sourced locally from our network of suppliers and vendors.
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