Refund Policy

Our pieces are mostly handmade-to-order, please consider this when you make your purchase. If you are unhappy with your purchase, please notify me within 7 days of your delivery at info@miscjewellery.com or (416) 460-6646 or DM us at instagram.com/miscjewellery – a return will be arranged for select pieces*. The customer is responsible for return shipping and any applicable duty costs. Refunds are issued within 7-14 business days once the order has arrived back at our address, and if the piece is in its original, new condition and packaging.

Return address:

G.N.A Jewellery
215 Victoria St, Unit #503,
Toronto, ON M5B 1T8

Should the returned item not meet the above return guidelines, Misc. Jewellery has the right to deny a return and have the item re-shipped to customers. 

*Select pieces that are non-refundable include: jewellery that is monogrammed/engraved or customized, or jewellery that has been worn.

Refund Policy

Misc. Jewellery maintains the right to protect ourselves from fraudulence and theft. All orders flagged as fraudulent will be refunded. If you believe your order was mistakenly refunded, please contact info@miscjewellery.com. 

Exchange Policy

Misc. Jewellery does not accept exchanges.