Refund Policy

Holiday Return and Exchange Policy

Enjoy gifting all season long with our extended Refund and Exchange Policy. Our pieces are mostly handmade-to-order, please consider this when you make your purchase. 

Orders placed between November 1 - December 31, 2021 may be fully refunded or exchanged for a gift card of the same value until January 31st, 2022 for select pieces*. Our gift cards do not expire, so there’s plenty of time to choose something amazing. The customer is responsible for return shipping and any applicable duty costs.

*Select pieces that are fully refundable AND exchangeable: all ready-to-order jewellery. 
*Select pieces that are ONLY EXCHANGEABLE: all Handcrafted-to-order jewellery or custom designed jewellery. In other words, handcrafted items are not entitled to a full refund, only an exchange. You may call us at (416) 460-6646 or email us at info@miscjewellery.com anytime to check if your item of choice is handmade or not. 
*Select pieces that are NOT refundable or exchangeable: jewellery that is engraved, custom designed, or jewellery that has been worn. The customer is responsible for return shipping and any applicable duty costs.

Refund and Exchange Policy

Our pieces are mostly handmade-to-order, please consider this when you make your purchase. If you are unhappy with your purchase, please notify us within 10 days of your delivery at info@miscjewellery.com or (416) 460-6646 or DM us at instagram.com/miscjewellery – a return or exchange will be arranged for select pieces*. The customer is responsible for return shipping and any applicable duty costs. Refunds are issued within 7-14 business days once the order has arrived back at our address, and if the piece is in its original, new condition and packaging.

*Select pieces that are fully refundable AND exchangeable: all ready-to-order jewellery. 
*Select pieces that are ONLY EXCHANGEABLE: all Handcrafted-to-order jewellery or custom designed jewellery. In other words, handcrafted items are not entitled to a full refund, only an exchange. You may call us at anytime to check if your item of choice is handmade or not. 
*Select pieces that are NOT refundable or exchangeable: jewellery that is engraved, custom ordered, or jewellery that has been worn. The customer is responsible for return shipping and any applicable duty costs.

Return Address

G.N.A. Design Ltd.
Ara Gevorkian
215 Victoria St, Unit #503,
Toronto, ON M5B 1T9

Should the returned item not meet the above return guidelines, Misc. Jewellery has the right to deny a return and have the item re-shipped to customers. 

Refund Policy

Misc. Jewellery maintains the right to protect ourselves from fraudulence and theft. All orders flagged as fraudulent will be refunded. If you believe your order was mistakenly refunded, please contact info@miscjewellery.com. 

Exchange Policy

Our pieces are mostly handmade-to-order, please consider this when you make your purchase. If you are unhappy with your purchase, please notify us within 10 days of your delivery at info@miscjewellery.com or (416) 460-6646 or DM us at instagram.com/miscjewellery – an exchange will be arranged for select pieces*. 

*Select pieces that are fully refundable AND exchangeable: all ready-to-order jewellery. 
*Select pieces that are ONLY EXCHANGEABLE: all Handcrafted-to-order jewellery or custom designed jewellery. In other words, handcrafted items are not entitled to a full refund, only an exchange. You may call us at anytime to check if your item of choice is handmade or not. 
*Select pieces that are NOT refundable or exchangeable: jewellery that is engraved, custom ordered, or jewellery that has been worn. The customer is responsible for return shipping and any applicable duty costs.

*Updated as of Nov 27, 2021 6:00PM EST. All orders placed prior to November 27, 2021 6:00PM EST are entitled to the previous Refund Policy rules.