Refund and Exchange Policy
Our pieces are mostly handmade-to-order, please consider this when you make your purchase. If you are unhappy with your purchase, please notify us within 14 days of your delivery at firstname.lastname@example.org or (416) 460-6646 or DM us at instagram.com/miscjewellery – a return or exchange will be arranged for select pieces*.
The customer is responsible for return shipping and any applicable duty costs.
Refunds are issued within 7-14 business days once the order has arrived back at our address, and if the piece is in its original, new condition and packaging.
Select pieces that are fully REFUNDABLE AND EXCHANGEABLE: all ready-to-order jewellery, excluding monogrammed or engraved pieces.
Select pieces that are ONLY EXCHANGEABLE: all Handcrafted Jewellery or custom designed jewellery, excluding monogrammed and engraved pieces. In other words, all handcrafted items are entitled to an exchange. You may call us at (416) 460-6646 or email us at email@example.com anytime to check if your item of choice is handmade or not.
- Select pieces that are NOT REFUNDABLE AND EXCHANGEABLE: jewellery that is engraved, custom designed, or jewellery that has been worn. The customer is responsible for return shipping and any applicable duty costs.
G.N.A. Design Ltd.
215 Victoria St, Unit #503,
Toronto, ON M5B 1T9
Should the returned item not meet the above return guidelines, Misc. Jewellery has the right to deny a return and have the item re-shipped to customers.
Misc. Jewellery maintains the right to protect ourselves from fraudulence and theft. All orders flagged as fraudulent will be refunded. If you believe your order was mistakenly refunded, please contact firstname.lastname@example.org.
Why misc. jewellery?
"To include many things of different kinds".
Rooted by a deep propensity for creative liberty and an abundance of choice. Misc. Jewellery is a Toronto-based brand designed for — and by — the ultra-modern free spirit.
Misc. Jewelry is handcrafted in Toronto, Canada by our expert team of in-house jewellers. From drafting sketches, to the finishing touch — the meticulous process creates high quality pieces that you can feel proud to wear.
ETHICALLY MADE IN TORONTO, CANADA
Misc. Jewellery is made up of a strong network of Toronto-based jewellers and manufacturers. Timeless fine jewellery. Zero supply chain markup. We get it straight from the source.
Lana, the creator of Misc. Jewellery, credits her entrepreneurial spirit to her Mother and Father, who have been selling and manufacturing handcrafted jewellery in Canada for over twenty years.
"Jewellery is the profession of Armenians"
Lana comes from a family of goldsmiths and jewellers. For Lana, being a jeweller is an identity that's as strong as her Armenian ethnicity. After graduating from McMaster University in Hamilton, ON, Lana decided to follow in her family's footsteps, thus marking the creation of Misc. Jewellery.
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